What Do I Need to Bring to Every Medical Appointment for a Work Injury?
Quick Answer You must bring required workers’ compensation and job-related documents to every medical appointment so your provider can make informed decisions about your care and work status. Bring These Documents * Workers’ Compensation Coverage Information * A copy of your current job description * A blank …
What Documentation Is Required to Return to Work After an Injury?
Quick Answer Before returning to work or changing duties after an injury, you must provide written documentation from your treating medical provider that clearly outlines your work status and any restrictions. HR must review and approve this documentation before you return to work or resume full duties. Required …
What If My Injury Happens Outside of Work but Affects My Job?
Quick Answer You must report non-work-related injuries or illnesses if they affect or may affect your ability to work safely. What to Do * Notify your supervisor. * Provide medical documentation if restrictions are issued. * Follow all restrictions while working. Important: Non-work injuries should not be re…
What Are My Supervisor Responsibilities Regarding Medical Restrictions?
Quick Answer Supervisors are responsible for ensuring immediate safety, initiating injury reporting, coordinating medical triage through Medcor for non-emergencies, completing required documentation, and partnering with HR to support recovery and return-to-work planning. Why This Matters Supervisor response dire…
When Should I Contact Medcor, and What Is My Role as a Supervisor?
Quick Answer Supervisors must ensure Medcor is contacted for all non-life-threatening work-related injuries. Medcor provides licensed nurse triage, care guidance, and documentation support. Why This Matters Using Medcor ensures injuries are handled consistently, medically appropriately, and in alignment with wor…
What If I Disagree With a Medical Restriction or Return-to-Work Decision?
Quick Answer Medical restrictions and return-to-work decisions must be followed as documented. If you have concerns, you may raise them through the appropriate process, but restrictions remain in effect until formally changed by the treating medical provider and reviewed by HR. What to Do * Follow the current m…
What Is the Medcor Nurse Triage Line and When Do I Call It?
Quick Answer Medcor connects you with a licensed nurse for guidance on non-life-threatening work injuries. When to Call * After reporting a work injury to your supervisor * If symptoms seem minor but could worsen * If you are unsure whether medical care is needed * If you need non-emergency medical care Medc…
What Happens If I Miss More Than Three Consecutive Work Shifts Due to Injury or Illness?
Quick Answer If you miss more than three consecutive work shifts due to injury or illness, HR must be notified. Additional processes may apply depending on the circumstances and applicable law. What This May Trigger * Workers’ compensation coordination (if work-related and eligible) * Leave of absence review …
Who Is Responsible for What During a Workplace Injury?
Quick Answer Workplace injury response is a shared responsibility between the team member, supervisor, Medcor, treating medical provider (if applicable), claims adjuster (if applicable), and HR, with each role having defined responsibilities to ensure safety, compliance, and proper recovery. Team Member Responsib…
What Are My Supervisor Responsibilities When a Team Member Is Injured at Work?
Quick Answer Supervisors are responsible for ensuring immediate safety, prompt reporting, appropriate medical triage through Medcor (for non-emergencies), accurate documentation, and timely partnership with HR when a team member is injured at work. Why This Matters Supervisor response directly impacts safety out…
