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Home > Time & Attendance > What Should I Do If I Suspect Time Theft or Timekeeping Fraud?
What Should I Do If I Suspect Time Theft or Timekeeping Fraud?
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Leeds West Groups takes timekeeping accuracy and integrity seriously. If you suspect time theft, falsification of time records, or tampering with time entries, it is important to report your concern so it can be reviewed appropriately.

 

Quick Answer
You should report the concern to Human Resources as soon as possible. You do not need to investigate or confront anyone yourself.

 

Examples of Timekeeping Concerns

Concerns may include, but are not limited to:

  • Working off the clock

  • Buddy punching

  • Altering or falsifying time records

  • Changing another team member’s punches without authorization

  • Pressuring others to underreport time worked

  • Repeatedly working during unpaid meal periods without clocking back in

If something does not seem right, it is appropriate to raise the concern.

 

How to Report a Concern

You may report timekeeping concerns by:

  • Submitting a ticket to Human Resources through HappyFox

    • When reporting, share as much factual information as you are comfortable providing, such as dates, times, locations, or patterns you observed.

    • Submit a ticket at: https://leedswestgroups.happyfox.com/new/

 

Important Things to Know

  • You are not required to have proof before reporting a concern.

  • You should not confront the individual involved.

  • All reports are handled professionally and confidentially to the extent possible.

 

Protection From Retaliation

LWG strictly prohibits retaliation against any team member who raises a concern or reports suspected misconduct in good faith. Retaliation itself is a serious policy violation and will be addressed accordingly.

 

What Happens After a Report Is Made

  • HR will review the information provided.

  • If appropriate, an investigation will be conducted.

  • Findings and actions are handled confidentially and shared only on a need-to-know basis.

You may not receive details about the outcome, but all concerns are taken seriously and reviewed carefully.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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