Welcome to the LWG Knowledge Base & HR Support Center!
 

This is your one-stop resource for HR information, answers to common questions, and helpful how-to guides designed to support you throughout your experience at LWG.
 

Important: You must register for and log in to HappyFox to access the full LWG Knowledge Base, which contains our complete library of HR resources for team members.
 

Start with the Knowledge Base: Many questions about payroll, timekeeping, benefits, time off, and policies can be answered quickly without submitting a ticket.

Need More Help? If you still have questions or would prefer more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way.
 

Submitting a Ticket? Tips for Faster Support

• Select the most appropriate category so your request is routed correctly

• Confirm your name (as it appears in Dayforce), phone number, and email address are accurate

• Include relevant details or dates to reduce follow-up questions

• To speak directly with HR, include “CALL REQUEST” in the subject line

Submit a ticket anytime: https://leedswestgroups.happyfox.com/new/
 

Download the HappyFox Support app for real-time updates and easy access on the go.