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Who Should I Ask If I Have Questions About My Paycheck?
At Leeds West Groups, we want team members to feel confident in understanding their pay and knowing where to go when questions come up. Quick Answer Your first point of contact for paycheck questions should be your supervisor. Supervisors can help review time entries, schedules, Point-of-Sale production/commissio…
Where Can I Find a Copy of My Job Description?
Quick Answer A copy of your job description is available directly in Dayforce on your Employee profile. Steps to Access Your Job Description * Log in to Dayforce under your Employee profile. * Select the Menu ( ☰ icon ) in the top-left corner. * Select Profile from the menu. * Locate the blue hyperlink…
How Do I Update My Legal Name in Dayforce?
Quick Answer Legal name changes must be completed through HR. What You Need to Know * Your name in Dayforce must match your legal name for payroll, tax, and benefits purposes. * Proof of a legal name change is required (for example, a marriage certificate, court order, or updated government-issued ID). How t…
I Need Help Resetting My Dayforce Password
Quick Answer Your Store Manager or Director can help you reset your Dayforce password. What to Do * Reach out directly to your Store Manager or Director for assistance with resetting your password. * They have access to help you regain account access quickly. Still Need Help? If you are unable to get the he…
I Need Help Remembering My Badge ID Number
Quick Answer Your Badge ID is required to clock in and out of the Dayforce time clock. In most cases, but not all, your Badge ID # is also your Employee ID # (applicable to all team members hired on or after 4/1/2025). In these instances, you can access your Badge ID in Dayforce. Otherwise, your Store Manager or Di…
How Do I View My PTO Balance in Dayforce?
Quick Answer You can view your PTO balance at any time by logging into Dayforce under your Employee profile. PTO balances shown in Dayforce reflect your current available time based on accruals, usage, and approvals. Steps to View Your PTO Balance * Log in to Dayforce. * Make sure you are viewing your Employe…
What Should I Do If My Paycheck Is Incorrect?
At Leeds West Groups (LWG), we make every effort to ensure payroll is processed accurately and on time. We understand how important timely and accurate pay is to our team members, and we take payroll accuracy seriously. Quick Answer: If you believe your paycheck is incorrect, please start by reviewing your pay stat…
How Do I Help a Team Member Reset Their Dayforce Password?
Store Managers and Directors are the first point of support for helping team members with resetting a Dayforce password. If you are unable to complete the request or have concerns, escalate to HR through HappyFox . Manager Role+ Dayforce Password Reset Steps * Log in to Dayforce using your manager credentials…
My Social Security Number Is Incorrect. How Do I Fix It?
Quick Answer Social Security number corrections must be handled by HR. What You Need to Know * It is crucially important that your Social Security number be accurate at all times during employment for employment eligibility, tax reporting, and payroll compliance. * Proof of your correct Social Security number …
Am I Required to Clock In and Out, and How Do I Do It?
Yes. All nonexempt team members are required to clock in and out to accurately record all time worked. Accurate timekeeping is a condition of employment and is required for proper pay and legal compliance. At Leeds West Groups (LWG), time is recorded using the Dayforce time clock system, which is accessed through …
