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Home > Time & Attendance > How Do I Request Time Off (Paid or Unpaid)?
How Do I Request Time Off (Paid or Unpaid)?
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If you need to take time away from work for any reason, including vacation, sick time, or personal leave, all time-off requests must be submitted through Dayforce. Submitting requests correctly and in advance helps ensure accurate scheduling and payroll processing. Details about Paid Time Off (PTO) eligibility and accruals can be found in the LWG Operations Paid Time Off Policy.

 

How to Request Time Off in Dayforce

1. Log In to Dayforce

  • Open your web browser and go to the Dayforce homepage.

  • Log in using your username and password.

 

2. Navigate to the Time Away Section

  • From the main menu, select:
    Main Menu → Work → Time Away List

 

3. Create a Time-Off Request

  • Select Request Time Off.

  • Choose the type of time off you are requesting, such as:

    • Paid Time Off (PTO)

    • Unpaid Time Off (UTO)

 

4. Enter Your Time-Off Details

  • Select the start date and end date of your request.

  • If your request spans multiple days, confirm the total number of days is correct.

  • Add notes if additional context is helpful for scheduling purposes.

 

5. Submit Your Request

  • Review all details for accuracy.

  • Select Submit to send your request to your supervisor.

 

Supervisor Review and Approval

  • Your supervisor will receive a notification of your request.

  • Requests are reviewed based on scheduling needs, coverage, and company policy.

  • You will receive a notification in Dayforce once your request is approved or denied.

Important: Time off is not considered approved or official until it has been approved by your supervisor in Dayforce.

 

Important Reminders

  • Request Early: Submit time-off requests as far in advance as possible to allow for scheduling considerations.

  • Check Your Balance: Review your available PTO balance before submitting a request.

  • Communicate: If you have specific scheduling needs or questions, discuss them with your supervisor before submitting the request.

  • Unapproved Time Off: Time away from work that has not been approved may be subject to corrective action.

 

Why a Time-Off Request May Be Denied

Time-off requests may be denied for reasons including, but not limited to:

  • Business or staffing needs that require coverage

  • Multiple requests for the same dates with limited availability

  • Insufficient PTO balance for paid time off requests

  • Timing of the request, such as short notice or blackout periods

  • Failure to follow the required request process

Denials are based on operational needs and policy requirements, not personal reasons.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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