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Home > Time & Attendance > What Are My Timekeeping Responsibilities as a LWG Team Member?
What Are My Timekeeping Responsibilities as a LWG Team Member?
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Quick Answer

All team members are responsible for accurately recording all time worked, taking required meal and rest periods, and reviewing and authorizing their time entries regularly to ensure pay is correct and compliant with company policy and applicable law. Accurate timekeeping protects your pay, your rights, and workplace compliance.

 

Your Core Timekeeping Responsibilities

As a team member, you are expected to follow all timekeeping practices outlined below:

  • Real-Time Clocking: Always clock in and out at the exact time events occur. Do not estimate time or enter punches after the fact.

  • Authorized Equipment Only: Use only company-authorized time clock terminals or work computers. Mobile or personal devices may not be used for timekeeping.

  • Clock-In Timing: Do not clock in more than five (5) minutes early or remain clocked in after your duties are complete without supervisor approval.

  • Accurate Timekeeping: Accurately record your start and end times for all work, meal periods, rest breaks, and work transfers.

  • No Buddy Punching: Never clock in or out for another team member. Doing so is considered time clock fraud and may result in corrective action, up to and including termination of employment.

  • Daily Review & Authorization: Review your time entries daily using the Show Past Clock Entries feature on the time clock or by reviewing your timesheet in your Dayforce Employee portal. Authorize your time entries regularly to confirm accuracy.

  • Report Errors Promptly: Notify your supervisor immediately if you miss a punch, identify an error, or need a correction.

  • All Time Must Be Paid: Report all time worked, even if it was not pre-approved.

  • No Off-the-Clock Work: Performing any job duties before clocking in, after clocking out, or during unpaid meal breaks is strictly prohibited. If you are asked or expected to work off the clock, notify HR immediately.

 

Daily Timekeeping & Compliance Checklist for Team Members

Consistent daily habits help ensure your time is recorded accurately, your pay is correct, and all breaks are taken as required by law and company policy. Use this checklist as a quick daily guide to stay in compliance, prevent timekeeping errors, and protect your rights at work. If anything seems incorrect or unclear, speak with your supervisor or contact HR immediately.

 

Task

When to Do It

Clock in using Start Shift

At the beginning of your scheduled shift, before performing any job duties.

Use Start Meal/End Meal

When taking and returning from your unpaid 30-minute duty-free meal break.

Use Start Break/End Break

When taking and ending your paid 10-minute rest break (if applicable by state).

Use Work Transfer

When switching between store locations during your shift.

Review and authorize time entries

Daily in Dayforce to confirm accuracy and compliance.

Report errors or missed punches

Immediately to your supervisor to ensure corrections are submitted promptly.

 

Why Accurate Timekeeping Matters

Accurate timekeeping:

  • Ensures you are paid correctly for all hours worked

  • Supports compliance with wage and hour laws

  • Helps ensure required breaks are properly tracked

  • Protects both you and the Company during audits or investigations

Failing to follow timekeeping requirements, delaying error reporting, or knowingly recording inaccurate time may result in delayed pay corrections and may lead to corrective action.

 

This article provides general guidance only. Detailed timekeeping requirements, definitions, and enforcement standards are governed by LWG policies and applicable federal, state, and local laws. In the event of any inconsistency, the official policy documents apply.


 

Attachments

Timekeeping_Compliance_Guide_for_Team_Members_1.pdf

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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