** The following is an excerpt directly from the LWG Safety Manual**

 

Team Member Image Standards

Personal Hygiene & Grooming Standards

• Cleanliness: Team members must maintain good personal hygiene, including daily bathing, oral care, and wearing clean clothing.

• Fragrance: Avoid excessive use of scented products. Fragrances must not distract others or cause sensitivity in confined workspaces.

• Clothing: Change soiled, damaged, or contaminated clothing immediately to support a clean and safe work environment.

• Hair & Facial Hair: Hair must be clean, neat, and professional. Long hair must be securely tied back or contained to prevent entanglement with tools, equipment, or moving parts. Facial hair must be groomed and must not interfere with PPE or pose a safety hazard.

• Makeup: Makeup should be neutral and professional in appearance, without distracting or excessive styling.

• Jewelry & Accessories: Jewelry must not interfere with job safety. In shop environments, dangling earrings, necklaces, or large rings may be restricted to prevent injury or electrical risk. Team members may request exceptions for religious or medical reasons.

• Tattoos: Tattoos must be appropriate and non-offensive. Tattoos with inappropriate or offensive language, graphics, or symbols must be covered while on duty.

• Non-Compliance and Safety Risk: Any grooming or hygiene issue that presents a safety hazard (e.g., unsecured hair, unsafe footwear, or loose clothing) may result in corrective action.

 

Dress Code Requirements (Role-Specific)

All dress code standards are designed to promote safety, professionalism, and brand consistency. Requirements vary by role, job function, and work environment. All dress code expectations will be enforced consistently and respectfully. Concerns about fairness or clarity should be brought to a supervisor or HR.

 

In-Shop Dress Code (All roles):

• Company Issued Uniforms & Authorized Attire Only:

  • Technicians (all levels): Must wear company-issued uniforms with shirts and pants appropriate for shop use and safety.

  • Sales & Management: Must wear company-approved branded attire or professional black pants, consistent with brand standards.

• Fit and Condition: Uniforms must fit properly (neither oversized nor overly tight), be clean, undamaged, and presentable. Team members are responsible for requesting uniform replacements when items become damaged, worn out, or no longer fit properly. Supervisors should ensure prompt processing of uniform exchanges.

• Daily Presentation: Team members are expected to start each shift in clean uniforms, make a reasonable effort to maintain a presentable appearance throughout their shift, and utilize laundry services as scheduled.

• Professional Presentation: Shirts must be tucked in. Belts must not scratch vehicles or pose a safety risk. Name tags are required on the left chest, unless an alternative position is medically necessary, for sales and management team members.

• PPE Compliance: All required personal protective equipment must be worn and maintained according to task-specific safety procedures.

• Headwear & Outerwear: Only approved, company-branded outerwear or hats are allowed. Sales and management may not wear hats.

• Footwear: All shop team members must wear black or dark brown, closed-toe, steel-toe boots that are ANSI Z41 compliant, oil-resistant, and slip-resistant. Athletic, open-toed, or casual footwear is prohibited. Team members who need footwear accommodations due to medical conditions should contact HR to discuss safe alternatives in accordance with ADA guidelines.

 

Operations Leadership Dress Code (Directors and Vice Presidents of Operations):

• Company-Branded Attire: Must wear branded company shirts or outerwear and professional slacks during all work-related business, including daily operations, travel, and company events. Attire must reflect a leadership-appropriate, polished appearance.

• Footwear: Footwear must be black or dark brown, closed-toe, clean, and professional in appearance.

• Headwear & Shorts: Hats, caps, and shorts are not permitted during business hours or while representing the company.

• Formal Attire Exceptions: Senior management may request elevated business attire for meetings, events, or presentations.

 

Corporate Office Dress Code (All roles):

• Tops: Collared shirts, blouses, polos, and clean business casual tops.

• Bottoms: Slacks, tailored pants, dark jeans, or modest skirts and dresses.

• Footwear: Clean, closed-toe shoes. Dress sandals may be permitted with manager approval.

• Layering: Blazers, cardigans, or company-branded outerwear are allowed if neat and professional.

• Remote Work Expectations: Business casual attire is required for all virtual meetings.

• Formal Attire Exceptions: Senior management may request elevated business attire for meetings, events, or presentations.

 

Prohibited Attire (All roles)

Unauthorized attire is strictly prohibited, as it can compromise safety, professionalism, and the company’s brand standards. All team members working in Leeds West Group automotive facilities are required to wear company-issued uniforms in accordance with established uniform and appearance standards. Team members may be asked to leave and change if they arrive wearing attire that violates this policy. Repeated violations may result in corrective action.

 

The following items are not permitted:

• Graphic or Inappropriate T-Shirts: T-shirts with large graphics, offensive language, controversial symbols, or unapproved branding.

• Casual or leisurewear: Sweatshirts, crop tops, tank tops, pajamas, or other casual clothing not appropriate for a professional setting.

• Leggings: Leggings worn as standalone pants are not permitted unless worn under a dress or skirt that meets coverage standards.

• Unsafe or Unprofessional Footwear: Flip-flops, slippers, open-toed shoes, or any footwear that lacks structure or poses a safety risk.

• Headwear Indoors: Hats, caps, or hoods may not be worn indoors unless required for religious or medical reasons or approved to wear based on role-specific dress code standards.

• Inappropriate Fit or Style: Clothing that is excessively tight, sheer, revealing, distressed, or otherwise deemed unprofessional.

 

Accommodations

Team members who require a dress code or grooming accommodation due to a sincerely held religious belief, disability, or other legally protected reason should contact HR. Requests will be reviewed and reasonably accommodated in accordance with applicable laws.

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