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Home > Workplace Safety & Injury Reporting > I Have a Non-Work-Related Injury or Illness. Do I Need to Report It?
I Have a Non-Work-Related Injury or Illness. Do I Need to Report It?
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Quick Answer

Yes. If you experience a non-work-related injury, illness, or medical condition that may limit your ability to perform your job duties safely, you must notify your supervisor or Human Resources as soon as possible. Reporting helps protect your safety, your coworkers, and ensures the Company can assess whether temporary adjustments or medical clearance are needed.

 

When Should I Report a Non-Work-Related Injury or Condition?

You should report a non-work-related injury, illness, or condition if it:

  • Impacts your ability to safely perform essential job duties

  • Affects lifting, mobility, balance, vision, coordination, or endurance

  • Results from surgery or a medical procedure

  • Could increase the risk of reinjury or workplace safety concerns

 

What Do I Need to Do?

  1. Notify Your Supervisor or HR Promptly

    • Inform your supervisor or HR as soon as you become aware of a condition that may affect your work.

  2. Provide Medical Documentation (If Applicable)

    • Submit a doctor’s note that clearly outlines any work restrictions.

    • Notes must be specific, such as:

      • “No lifting over 10 lbs. for 3 weeks”

      • “Limited standing for extended periods”

    • Generic notes such as “can work” will not be sufficient.

  3. Review of Restrictions or Modified Duty

    • Temporary reassignment or modified duties may be considered based on:

      • Medical restrictions

      • Operational needs and availability

      • Safety considerations

  4. Fitness-for-Duty Clearance

    • The Company may require medical clearance before you return to, or continue performing, certain physical tasks.

 

Why Reporting Is Important

Failing to report a non-work-related injury or condition that affects safety may:

  • Increase the risk of reinjury

  • Impact your ability to work safely

  • Result in corrective action if safety expectations are not followed

 

This FAQ provides general guidance only. Detailed requirements, documentation standards, and safety expectations are governed by the LWG Safety Manual, which is the controlling policy document.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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