Quick Answer

LWG is committed to maintaining a safe, ethical, respectful, and legally compliant workplace. Safety is mandatory, and all team members are accountable for their actions.Prohibited workplace behavior includes any actions that violate LWG policies, safety standards, legal requirements, or our core values. These behaviors may result in corrective action, up to and including termination of employment.

 

Examples of Prohibited Workplace Behavior (this list provides examples and is not all-inclusive)

The following behaviors are strictly prohibited and may result in disciplinary action:

Illegal, Unethical, or Dishonest Conduct

• Theft, fraud, sabotage, bribery, forgery, or other illegal activity

• Any action that violates the law or company policy

Falsification of Records

• Altering or falsifying timecards, payroll data, repair orders, financial records, safety documents, or any official company record

Harassment, Discrimination, or Retaliation

• Harassment, discrimination, bullying, intimidation, or retaliation based on protected characteristics or personal bias

Threats, Violence, or Unsafe Behavior

• Verbal threats, physical aggression, intimidation, or acts of violence

• Reckless behavior that puts themselves or others at risk

Substance Use or Impairment

• Being in possession of or under the influence of alcohol, drugs, or impairing substances while on duty or on company property

Safety Violations

• Failing to follow safety procedures or OSHA, state, or local safety regulations

• Not using required PPE

• Ignoring hazards, unsafe practices, or equipment protocols

• Failing to report injuries, incidents, hazards, or near misses

Misuse or Destruction of Property

• Damaging or improperly using company or customer property, tools, vehicles, systems, or equipment

• Unauthorized access to or tampering with security or safety systems

Cash Handling & Operational Violations

• Mishandling cash, transactions, cash deposits

• Accepting prohibited forms of payment

• Skipping required steps for vehicle release

• Violating POS, financial, or other operational procedures

Insubordination or Unprofessional Conduct

• Refusing lawful and reasonable work assignments

• Ignoring supervisor instructions

• Disrespectful, defiant, or disruptive behavior

Inappropriate Use of Time

• Sleeping on duty

• Excessive loitering or horseplay

• Misuse of personal devices

• Engaging in non-work activities during scheduled work hours

Attendance Violations

• Excessive tardiness or absenteeism

• Unauthorized leave

• Failure to return from breaks as scheduled

• Inproper timekeeping

Off-Duty Conduct Affecting the Workplace

• Off-duty behavior that compromises safety, violates the law, or harms LWG’s reputation or ability to operate

 

How Violations Are Addressed

Violations are reviewed based on context, severity, frequency, and intent. LWG generally applies progressive discipline, which may include:

• Verbal coaching

• Written warnings

• Final warnings or suspension

• Termination of employment

LWG reserves the right to bypass progressive steps and take immediate action when conduct is severe, willful, dangerous, or the company deems such action appropriate for the situation.

 

Important Reminders

• All team members, regardless of role or tenure, are held to standards of ethical, professional, moral, and appropriate behavior in the workplace.

• Supervisors and leaders are held to a higher standard and are expected to address concerns promptly.

• All corrective actions, including coaching conversations, are documented to ensure fairness and legal compliance.

• This list provides examples only and does not cover every possible violation. 

 

If You Have Questions or Concerns

If you are unsure whether certain behavior is appropriate, or if you observe conduct that concerns you, speak with your supervisor or contact HR. Reporting concerns helps protect everyone and supports a safe, respectful workplace.

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