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Home > Benefits > Health, Dental, Vision Insurance > When Can I Enroll or Make Changes to My Benefits?
When Can I Enroll or Make Changes to My Benefits?
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Understanding when you can enroll in or make changes to your benefits can be confusing, especially since different rules apply depending on the situation. This comparison chart is designed to help you quickly understand when you can enroll, what changes are allowed, and when coverage takes effect based on whether you are a new hire, experiencing a qualifying life event, or participating in Open Enrollment.

 

New Hire vs. Qualifying Life Event vs. Open Enrollment

 

Enrollment Type When It Applies What You Can Do Deadline When Coverage Starts
New Hire Enrollment When you are first hired and become eligible for benefits Enroll in health, dental, and vision benefits for yourself and eligible dependents During your first 60 days of employment First day of the month following 60 days of employment
Qualifying Life Event After a significant life change (e.g., marriage, birth, loss of coverage) Add, drop, or change benefits related to the life event only Within 31 days of the event Typically the date of the life event or as required by the plan
Open Enrollment Annual enrollment period announced by LWG Review, add, change, or waive benefits for the upcoming year During the published Open Enrollment window January 1 of the new plan year

 

Important Reminders

  • If you miss your New Hire enrollment window, you must wait until Open Enrollment unless you experience a qualifying life event.

  • Life event changes require documentation and must be submitted on time.

  • Open Enrollment elections apply for the entire plan year unless another qualifying life event occurs.

  • All benefit enrollments and benefit changes must be completed in Dayforce. Elections made outside of Dayforce or communicated verbally or by email cannot be processed.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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