At Leeds West Groups, we want to ensure your time is recorded accurately so you are paid correctly and in compliance with wage and hour laws.
Quick Answer
If you need a time clock correction, you should notify your direct supervisor as soon as possible. If the issue is not resolved or you need additional support, Human Resources is available to help.
When to Contact Your Supervisor
Your direct supervisor is the first point of contact for most time clock corrections, including:
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Missed punches
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Incorrect clock-in or clock-out times
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Incorrect meal or rest break punches
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Work transfers that were not recorded correctly
Supervisors can review your time entry and submit corrections in Dayforce when needed.
When to Contact Human Resources
You should contact Human Resources if:
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A time clock issue is not corrected after you notify your supervisor
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You believe your time was changed incorrectly
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You were asked or pressured to work off the clock
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You have concerns about repeated timekeeping issues
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You are uncomfortable raising the issue with your supervisor
HR can review time records, ensure corrections are made appropriately, and address any compliance concerns.
Important Expectations
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Time clock issues should be reported as soon as possible. Do not wait until the end of the pay period if you notice an error.
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All corrections must reflect actual time worked.
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You should never be asked to approve time you believe is inaccurate.
Why Timely Communication Matters
If time clock errors or concerns are not communicated in a timely manner, it may result in:
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Delayed or incorrect pay, which may not be able to be corrected until a future pay cycle
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Payroll processing complications once a pay period has closed
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Compliance issues that could have been avoided with earlier reporting
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Corrective action if repeated failures to report known errors occur
Promptly reporting timekeeping issues helps ensure accurate pay and prevents unnecessary delays or follow-up.
Important Reminder
LWG strictly prohibits retaliation against any team member who raises a timekeeping concern or requests a correction in good faith. Reporting errors helps ensure accurate pay and compliance. LWG encourages early communication so issues can be corrected quickly and fairly.
