LWG recognizes that its employees' presentation in the workplace contributes to a professional environment and the public image that has and continues to contribute to the Company's success. This Dress Code and Grooming policy has been developed to ensure that all employees understand the importance of appropriate and professional attire, grooming, and hygiene in the workplace or while otherwise representing LWG. It is also our goal to provide a workplace environment that is comfortable and inclusive for all employees. Therefore, the Company expects employees to be well-groomed and professional in appearance and conduct when coming to work, attending company-sponsored functions, or engaging in work-related tasks with customers, clients, and colleagues.

 

Nothing in this dress code is intended or should be construed to violate, restrict, or discriminate against any employee's actual or perceived religion, religious creed, sex, gender, gender identity, gender expression, national origin, ancestry, age, nursing mothers, or any other basis protected by local, state, or federal laws. If any employee believes that their protected rights are being restricted or violated in some manner by the dress and grooming code, please contact your manager or human resources to address these concerns. Any employee who needs a medical or religious accommodation to the Company's dress and grooming standards should contact Human Resources.

 

General Grooming Standards

Every employee, regardless of their position with the Company, is expected to practice good hygiene and grooming habits as outlined in further detail below:

• Hair: Hair should be clean and neat, and facial hair (sideburns, mustaches, and beards) should be neatly trimmed. Extreme hair colors may be considered distracting and disruptive and are not permitted.
• Hands: Hands should be kept clean and washed between assignments, jobs, or tasks, before test-driving customer vehicles, after visiting the restroom, and dealing with customers and vendors.
• Makeup: Makeup must be professional and must not be distracting. Extreme makeup may be considered distracting and disruptive and is not permitted.
• Fragrance: Recognizing that employees and visitors to the workplace may have sensitivities or allergies to fragrant products, including but not limited to perfumes, colognes, fragrant body lotions, or hair products, LWG asks that fragrances be used in moderation out of concern for others in the workplace.
• Jewelry: Employees may wear appropriate and non-distracting jewelry in moderation. The size and/or number of earrings, rings, necklaces, and bracelets may be determined at the department level based on specific job functions and operational and safety factors. Where job duties present any safety risk, jewelry may be prohibited or severely limited. In other areas, moderate (including size and amount) jewelry may be worn.
• Tattoos: Employees may be required to cover any visible tattoos, including any that may be offensive in the workplace, such as offensive language statements and gang affiliations.

 

In-Shop Dress Code Standards

Employees must be easily identifiable by appearance for our customers and for employees' safety. LWG expects employees to dress appropriately in company-assigned uniforms, which are always required to be worn while clocked in. Employees are expected to make every effort to keep uniforms professional-looking and as clean as possible. Upon assignment, and as permitted by applicable law, Company uniforms become the employee's responsibility for maintenance and care. If a uniform needs repair or replacement, employees will be required to return the uniform in exchange for a replacement. While normal wear and tear is expected, excessive damage or loss of Company uniforms may result in corrective action. As permitted by applicable law, employees may be responsible for any charges associated with the damage to or loss of Company-supplied uniforms. Uniforms are considered Company property. Uniforms are required to be returned in the event of termination of employment or anytime on demand. Employees may be responsible for the cost of replacing the property, to the full extent permitted by federal and state law. Failure to return property in good condition and the failure to pay the cost of replacing any lost or damaged property may result in legal action to recover the costs of such property. In addition to the above dress code standards, in-shop employees must also respect and follow the following dress standards:

 

• Approved Company-branded jackets may be worn.
• Hats or any type of headwear may be worn only if it is approved, and Company branded.
• Shoes are required to be closed-toe, work-style shoes or boots that are oil and skid resistant (tennis shoes or open-toe shoes are unacceptable), and either black or dark brown.
• A clean uniform must be worn each day of the work week.
• Shirts are always required to be neatly tucked in.
• Pants and shirts must fit correctly (oversized, baggy, or excessively tight clothing is unacceptable).
• Belts are always required to be worn, and belt buckles must be a type that will not damage a vehicle.
• Sales and Management Staff may provide their own Docker-style pants, in black only, if they wish.
• A maximum of 6 shirts per year may be issued to sales and management employees at no cost to the employee.
• Only approved, assigned pants, black Dickies shorts, and shirts may be worn by all technicians.

 

Please discuss any accommodation request with Human Resources. Personal safety should be a priority when considering attire, such as jackets, gloves, hats, and additional clothing items worn in the workplace. Safety measures should be taken, and personal protective equipment should be worn when necessary. Please reference the Personal Protective Equipment (PPE) section of the Safety Manual for more information on Personal Protective Equipment.

 

In-Field Leadership Dress Code Standards

The below dress code standards apply to all field leadership positions with the Company, including but not limited to Store Management and Field Leaders such as District Managers, All Directors, Vice Presidents, and any member of the office staff touring outside work locations:

 

• The Company expects field leadership employees to dress appropriately and professionally.
• Slacks and a Company-branded shirt must be worn during all Company and work-related business, including day-to-day operations, business travel, and Company or work-related related events.
• Shoes must be closed-toe, work-style shoes (tennis shoes or open-toe shoes are unacceptable), and either black or dark brown.
• Hats and shorts are prohibited.
• Professional business attire may be required at times at the request of management.