Quick Answer
You can view your PTO balance at any time by logging into Dayforce under your Employee profile. PTO balances shown in Dayforce reflect your current available time based on accruals, usage, and approvals.
Steps to View Your PTO Balance
-
Make sure you are viewing your Employee profile.
-
Select the Menu (☰ icon) in the top-left corner.
-
Expand the Work section in the menu.
-
Select Time Away List.
-
Expand Balances by clicking the down arrow next to “Balances” to view your available PTO.
Before You Submit a Ticket: Common Reasons Your Balance May Look Different Than Expected
-
Recent time off request pending approval: Approved and pending requests may both show, which can make your available balance look lower until your supervisor approves or denies the request.
-
You're near the carryover cap: Only up to 48 hours of unused PTO carries over to your next anniversary year. Hours above that cap do not roll over.
-
Your anniversary date just passed: PTO resets on your employment anniversary date, not the calendar year, so your balance may look different than you expect if your anniversary recently passed.
-
You were on a leave of absence: PTO does not accrue during an unpaid leave of absence, so a recent LOA will pause accrual for that period.
If you've checked all of the above and your balance still looks incorrect, submit a ticket through HappyFox so HR can review your account.
