Quick Answer
Holiday pay is determined based on your employment status, schedule, time worked, and approved time off in Dayforce. If any of these items were missing or incorrect at the time payroll was processed, holiday pay may not have been issued.
Holiday Pay Eligibility Quick Self-Checklist
Before reaching out, use this checklist to help identify possible reasons holiday pay may not have appeared:
Employment Status
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I am a regular, full-time team member.
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I had an Active employment status in Dayforce on the holiday date.
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I had completed at least 90 consecutive days of employment as of the holiday.
Work Schedule & Attendance
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I worked my last scheduled shift before the holiday.
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I worked my first scheduled shift after the holiday, unless I had approved time off.
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My schedule was correctly built and visible in Dayforce around the holiday date.
Timekeeping
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I clocked in and out correctly for all scheduled shifts.
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Any missed or incorrect punches were corrected and approved on time.
Time Off & Leave Status
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I was not on unpaid leave on the holiday.
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Any PTO or time off was submitted and approved in Dayforce before payroll processing.
Pay Statement Review
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I reviewed my pay statement carefully to confirm holiday pay was not included.
Common Reasons Holiday Pay May Be Missed
Holiday pay may not be issued if:
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You were not yet eligible due to your length of service or employment status on the holiday date.
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A scheduled shift before or after the holiday was missed or not recorded.
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Your schedule was missing or incorrect in Dayforce.
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Time punches were missing, incorrect, or not corrected in time.
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You were on unpaid leave during the holiday.
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Approved time off was submitted too late to be reflected in payroll.
Important Notes About Holiday Pay
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Holiday pay is not considered hours worked and does not count toward overtime.
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Holiday eligibility is based on system data in Dayforce at the time payroll is processed.
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If holiday pay is missed due to timing or data issues, corrections may be processed on the next regularly scheduled pay run.
What To Do If You Still Have Questions
If, after reviewing the checklist, you believe your holiday pay may still be incorrect:
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Speak with your supervisor to review your schedule and timekeeping.
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Contact HR for additional review and assistance.
