Quick Answer
Supervisors are responsible for ensuring immediate safety, prompt reporting, appropriate medical triage through Medcor (for non-emergencies), accurate documentation, and timely partnership with HR when a team member is injured at work.
Why This Matters
Supervisor response directly impacts safety outcomes, trust, and compliance. Consistent handling ensures injured team members receive proper care, prevents further harm, and supports regulatory and company requirements.
Supervisor Responsibilities
-
Ensure Immediate Safety
-
Stop work and assess the situation.
-
Call 9-1-1 for life-threatening injuries.
-
-
Ensure Timely Reporting
-
Confirm the injury is reported as soon as possible and no later than the same day, regardless of severity.
-
-
Initiate Medical Triage
-
Ensure Medcor is contacted for all non-emergency work-related injuries using the Medcor Nurse Hotline poster displayed at every location.
-
-
Document and Escalate
-
Initiate required injury documentation.
-
Notify HR within required timeframes for coordination and monitoring.
-
-
Support Recovery and Return to Work
-
Enforce medical restrictions exactly as documented.
-
Partner with HR on return-to-work planning and communication.
-
Partner With HR Early
-
Supervisors are encouraged to partner with HR early and should not hesitate to reach out for guidance or support at any point during injury response, reporting, leave coordination, or return-to-work processes. Early collaboration helps ensure consistency, compliance, and the best outcome for team members and operations.
