(Harassment, Discrimination, Substance Abuse, Violence, Illegal or Unethical Behavior, and More)
Leeds West Groups is committed to a safe, respectful, and professional workplace. Every LWG team member, in every role and at every location, deserves a workplace built on safety, dignity, respect, and professionalism. If you experience or observe behavior that does not align with company policy, our values, or the law, we encourage you to speak up.
Quick Answer
To file a formal workplace concern or complaint, complete the LWG Workplace Concern/Complaint Form in DocuSign. The form’s instructions explain your reporting options, including how to report anonymously. You can also talk with your supervisor or another trusted LWG leader, or contact HR directly through HappyFox. Any way you choose to reach out is better than not reaching out.
If you or anyone else is in immediate danger, call 911.
What Types of Concerns Should Be Reported?
You should report concerns including, but not limited to:
- Harassment or discrimination of any kind
- Retaliation for raising a concern
- Substance abuse in the workplace
- Threats, violence, or unsafe behavior
- Time theft, fraud, or falsification of records
- Theft, dishonesty, or unethical conduct
- Violations of company policy or the law
If something does not feel right, it is appropriate to raise the concern.
How to Report a Concern
Choose the option that feels right for you:
- Address it directly, if you feel safe doing so. A calm, direct conversation is often the fastest path to resolution. You are never expected to confront anyone. For harassment, discrimination, threats, or violence, please report to HR or use the form instead.
- Talk with your supervisor or another trusted LWG leader. You are never required to report to a supervisor, especially if the concern involves them or you feel uncomfortable doing so. See What Do I Do If a Workplace Concern Involves My Supervisor or Manager?
- File a formal concern or complaint (with your name or anonymously). Complete the LWG Workplace Concern/Complaint Form. You can also find it under Report a Workplace Concern/Complaint on the Dayforce HUB page.
- Contact HR directly through HappyFox. Submit a ticket in the Report a Concern category at https://leedswestgroups.happyfox.com/new/. If you would like to talk by phone, say so in your ticket and include the best number and time to reach you.
Supervisors and leaders who receive a concern must promptly notify HR.
When reporting, provide as much factual information as you can, such as dates, times, locations, and individuals involved. You do not need to have proof to make a report.
What Happens After a Report Is Made
- All reports are taken seriously, handled as confidentially as possible, and reviewed promptly and objectively.
- If appropriate, an investigation will be conducted. Information is shared only with those who need it to look into and address the concern.
- You may not receive details about the outcome, but all concerns are reviewed carefully.
- Anonymous reports are reviewed, but they may limit our ability to follow up with you or fully investigate.
Protection From Retaliation
Retaliation is strictly prohibited. LWG does not allow retaliation against any team member who raises a concern or participates in an investigation in good faith. Good-faith reporting is protected under LWG policy and applicable law. Raising a concern in good faith will not be held against you. If you experience retaliation, report it right away using any of the options above.
Important Reminders
- You are not required to confront the individual involved.
- Waiting to report may make issues harder to address, so early communication is encouraged.
- Nothing in this process limits your right to contact a government agency, such as the EEOC or a state agency.
