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Home > Workplace Expectations & Safety > Workplace Concerns > How Do I Report A Workplace Concern?
How Do I Report A Workplace Concern?
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(Harassment, Discrimination, Substance Abuse, Violence, Illegal or Unethical Behavior, and More)

 

Leeds West Groups is committed to maintaining a safe, respectful, and ethical workplace. Team members are encouraged to speak up if they experience or observe behavior that does not align with company policy, values, or the law.

 

Quick Answer
If you have a workplace concern, report it as soon as possible to your supervisor or Human Resources. If you are uncomfortable reporting to your supervisor, you may contact HR directly.

 

What Types of Concerns Should Be Reported?

You should report concerns including, but not limited to:

  • Harassment or discrimination of any kind

  • Retaliation for raising a concern

  • Substance abuse in the workplace

  • Threats, violence, or unsafe behavior

  • Time theft, fraud, or falsification of records

  • Theft, dishonesty, or unethical conduct

  • Violations of company policy or the law

If something does not feel right, it is appropriate to raise the concern.

 

How to Report a Concern

You may report a workplace concern in any of the following ways:

  • Speak with your direct supervisor

  • Contact Human Resources directly through HappyFox

  • Request a call with HR by including “CALL REQUEST” in the subject line of your ticket

  • Submit a confidential ticket anytime at: https://leedswestgroups.happyfox.com/new/

When reporting, provide as much factual information as you can, such as dates, times, locations, and individuals involved. You do not need to have proof to make a report.

 

What Happens After a Report Is Made

  • HR will review the information promptly and objectively.

  • If appropriate, an investigation will be conducted.

  • Information is handled professionally and shared only on a need-to-know basis.

You may not receive details about the outcome, but all concerns are taken seriously and reviewed carefully.

 

Protection From Retaliation

LWG strictly prohibits retaliation against any team member who raises a concern or participates in an investigation in good faith. Retaliation is itself a serious policy violation and will be addressed accordingly.

 

Important Reminders

  • You are not required to confront the individual involved.

  • Waiting to report may make issues harder to address, so early communication is encouraged.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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