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Home > Payroll > Overtime, Breaks & Work Time > Why Didn’t I Receive Overtime Even Though I Worked More Than 40 Hours?
Why Didn’t I Receive Overtime Even Though I Worked More Than 40 Hours?
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This is most often related to exemption status or pay structure.

 

Quick Answer
If you are paid under a qualifying commission-based role and meet the 7(i) exemption criteria, overtime may not apply.

 

Common Reasons

  • You qualified for the 7(i) overtime exemption.

  • Your role is otherwise exempt from overtime under applicable law.

 

Important Reminder

Overtime eligibility is determined by law and pay structure, not solely by hours worked.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

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    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

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    • Keep all related information in one place

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