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Home > Benefits > Employee Assistance Program (EAP) > What Is the Employee Assistance Program (EAP) and How Can It Help Me?
What Is the Employee Assistance Program (EAP) and How Can It Help Me?
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Quick Answer

LWG offers two confidential Employee Assistance Programs (EAPs) that provide free support, counseling, and resources to help you navigate personal, family, financial, legal, and work-related challenges. Support is available 24/7 and is completely confidential.

 

What Is an Employee Assistance Program (EAP)?

An EAP is a free and confidential support service designed to help you manage life’s challenges. Whether you are dealing with stress, mental health concerns, family or relationship issues, life transitions, or need guidance on financial or legal matters, EAPs connect you with professional support and resources.

 

EAP services are available to:

  • You

  • Your immediate family members

 

LWG’s Employee Assistance Programs

LWG provides access to two EAP options, depending on your benefits enrollment status. Both programs offer three complimentary counseling sessions per employee, along with additional tools, referrals, and resources if needed.

 

Cigna EAP

  • Available to team members actively enrolled in Cigna insurance through LWG

  • 24/7 live assistance: 877-231-1492 (or the number on your Cigna ID card)

  • Online access: www.myCigna.com

  • Additional details are available in the attached Cigna EAP flyer

 

The Standard EAP

  • Available to all LWG team members, regardless of benefits enrollment

  • 24/7 live assistance: 888-293-6948

  • Online access: www.healthadvocate.com/standard3

  • Additional details are available in attached The Standard EAP flyer

 

Why Should I Use the EAP?

  • Confidential Support: Your privacy is always protected. LWG does not receive details about who uses EAP services or why.

  • No Cost: Services are provided at no charge to you or your immediate family.

  • 24/7 Availability: Help is available anytime, day or night.

  • Comprehensive Resources: Support includes mental health counseling, stress management, family and relationship support, financial guidance, legal resources, and more.

 

A Reminder About Support

We encourage you to take advantage of these valuable resources whenever you need support. You are not alone. Whether you are navigating stress, managing family responsibilities, facing personal challenges, or simply need guidance, these programs are here to support your well-being at work and at home.

 

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Attachments

Cigna_EAP_Flyer.pdf The_Standard_EAP_Flyer.pdf
Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

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