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Home > Benefits > Health, Dental, Vision Insurance > What is a Qualifying Life Event & How to I Process One?
What is a Qualifying Life Event & How to I Process One?
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Quick Answer

A qualifying life event is a change in life circumstances that allows you to change your health, dental, or vision benefit elections outside of your initial enrollment period or Open Enrollment.

 

Common Qualifying Life Events

Qualifying life events may include, but are not limited to:

  • Marriage, divorce, or legal separation

  • Birth, adoption, or placement of an eligible child

  • Death of a spouse or covered child

  • Loss or gain of other health coverage

  • Change in your spouse’s employment status that affects benefits eligibility

  • Change in a dependent’s eligibility for benefits

  • Qualified Medical Child Support Order (QMCSO)

  • Change in residence that affects plan availability

Only benefit changes that are directly related to the qualifying life event are permitted.

 

Important Deadlines

  • You must report the qualifying life event within 31 days of the event date.

  • Requests submitted after the 31-day window cannot be accepted under plan and IRS rules.

  • Supporting documentation (such as a marriage certificate, birth certificate, or proof of coverage loss) is required.

 

How to Request a Benefit Change Due to a Qualifying Life Event

Step 1: Submit a Life Event Declaration

  1. Log in to Dayforce under your Employee profile.

  2. Select the Menu in the top left.

  3. Choose Benefits from the menu bar.

  4. Select the Forms tab at the top of the Benefits page.

  5. Complete and submit a Life Event Declaration.

 

Step 2: Complete Benefits Enrollment (After HR Review)

Once your life event is reviewed and approved by HR:

  1. Log back in to Dayforce.

  2. Select the Menu in the top left.

  3. Choose Benefits from the menu bar.

  4. Available enrollment options will appear under the Enrollments section at the top of the page.

  5. Complete your benefit elections and submit.

Coverage changes generally become effective on the date of the qualifying life event or as required by the benefit plan.

 

Important Reminders

  • Not all life changes qualify under IRS and plan rules.

  • Documentation is required to process life event changes.

  • Missing the deadline may result in having to wait until the next Open Enrollment period.

  • If you are unsure whether your situation qualifies, contact HR before submitting your request.


 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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