What Should I Do If Someone Asks Me to Verify a Former Employee’s Job or Employment Dates?

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Home > Supervisor & Manager Resources > What Should I Do If Someone Asks Me to Verify a Former Employee’s Job or Employment Dates?

Quick Answer

Do not provide employment verification information. Refer the request to Human Resources. Only Human Resources, or the Company’s authorized third-party verification partner, may provide employment verifications on behalf of the Leeds West Groups.

This includes requests received through:

Phone calls
Emails
Online verification forms
Background check companies

Why This Matters

Employment verifications must be handled centrally to ensure:

Information is released only with proper authorization
Requests are processed in compliance with employment and privacy laws
Data shared is limited to what is appropriate and permitted
Records are properly documented and traceable

Providing verification information outside of this process, even if limited to dates or job title, may expose the Company and individuals to risk.

Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

Start with the LWG Knowledge Base
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Need Help with Your Specific Situation? Contact HR
If you need clarification or personalized support, submit an HR request through HappyFox. To request a phone call, include “CALL REQUEST” in the subject line of your ticket and an HR team member will reach out.

Tips for Faster Support & Resolution
To help HR assist you as quickly and accurately as possible:

Select the most appropriate request category so your ticket is routed correctly.
Verify your contact information:
- Your full name as it appears in Dayforce
- Your phone number
- Your email address
Include all relevant details, dates, and any supporting information.
Create and consistently use a HappyFox login to track requests, receive notifications, and keep communication in one place.