You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

REMINDER: Register or log in to your HappyFox account to gain access to ALL LWG Knowledge Base information. 

Home > Workplace Conduct & Reporting Concerns > External Communications & Media Relations > What should I do if a reporter or media representative contacts me?
What should I do if a reporter or media representative contacts me?
print icon

Quick Answer
Do not speak on behalf of the Company. Politely refer the media representative to Human Resources.

 

How to Respond
You may say:

“I’m not authorized to speak on behalf of the Company. Please contact Human Resources for assistance.”

 

This applies to:

  • Television or radio reporters

  • Newspaper or online journalists

  • Social media or podcast inquiries

Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

Start with the LWG Knowledge Base
LWG offers a comprehensive library of HR resources, answers to common questions, and step-by-step how-to guides that are available to you anytime in the LWG Knowledge Base. Many questions can be resolved quickly by searching the Knowledge Base before submitting a ticket.

Need Help with Your Specific Situation? Contact HR
If you need clarification or personalized support, submit an HR request through HappyFox. To request a phone call, include “CALL REQUEST” in the subject line of your ticket and an HR team member will reach out.

Tips for Faster Support & Resolution
To help HR assist you as quickly and accurately as possible:
  • Select the most appropriate request category so your ticket is routed correctly.
  • Verify your contact information:
    • Your full name as it appears in Dayforce
    • Your phone number
    • Your email address
  • Include all relevant details, dates, and any supporting information.
  • Create and consistently use a HappyFox login to track requests, receive notifications, and keep communication in one place.
scroll to top icon