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Can I Use PTO After I Miss Work?
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Yes, you may request PTO to cover an absence. However, PTO does not automatically excuse an absence, and requesting PTO does not guarantee approval.

 

Important Clarifications

  • Best Practice: PTO should always be requested in advance when it is realistic to do so.

  • Emergency Situations: If an emergency or unexpected circumstance prevents advance notice, notify your supervisor as soon as reasonably possible and communicate clearly so PTO timing and approvals can be addressed promptly.

  • Employee Responsibility: Team members are responsible for entering their own PTO requests in the Dayforce system.

  • Supervisor Entry (Limited Exceptions): Supervisors are advised not to enter PTO on behalf of a team member without first consulting Human Resources. Exceptions may be made only in rare emergency situations where the team member is unable to reasonably submit the request themselves (for example, hospitalization).

  • Approval Required: PTO must be requested and approved in accordance with Company policy.

  • Excused vs. Paid: Using PTO does not automatically mean the absence will be considered excused.

  • Follow-Up: Supervisors may request additional information to determine whether an absence qualifies as excused or unexcused.

  • Payroll Timing: PTO requests must be submitted and approved before payroll deadlines for the applicable pay period. Requests submitted after an absence or after payroll deadlines may result in payroll issues, delayed payment, or the inability to apply PTO for that pay period.

Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

Start with the LWG Knowledge Base
LWG offers a comprehensive library of HR resources, answers to common questions, and step-by-step how-to guides that are available to you anytime in the LWG Knowledge Base. Many questions can be resolved quickly by searching the Knowledge Base before submitting a ticket.

Need Help with Your Specific Situation? Contact HR
If you need clarification or personalized support, submit an HR request through HappyFox. To request a phone call, include “CALL REQUEST” in the subject line of your ticket and an HR team member will reach out.

Tips for Faster Support & Resolution
To help HR assist you as quickly and accurately as possible:
  • Select the most appropriate request category so your ticket is routed correctly.
  • Verify your contact information:
    • Your full name as it appears in Dayforce
    • Your phone number
    • Your email address
  • Include all relevant details, dates, and any supporting information.
  • Create and consistently use a HappyFox login to track requests, receive notifications, and keep communication in one place.
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