Quick Answer
You must notify your supervisor as far in advance as possible, and no later than two (2) hours before your scheduled start time when it is realistic to do so. If an emergency or unexpected situation prevents advance notice, you must notify your supervisor as soon as possible.
What to Do
-
Contact your supervisor directly.
-
Clearly state whether you will be late or absent.
-
Share the expected duration if known.
-
Follow any location-specific call-out procedures provided by your supervisor.
Emergencies & Unexpected Situations
Some situations may make it unrealistic to provide advance notice before your scheduled start time. If an emergency or unexpected circumstance prevents you from notifying your supervisor in advance, you must notify your supervisor as soon as reasonably possible once you are able to do so.
Important: Not all last-minute situations qualify as emergencies. When advance notice is possible, it is still expected.
Follow-Up Questions & Documentation
Your supervisor may ask follow-up questions or request additional information to:
-
Understand the situation
-
Determine whether the absence or late arrival is considered excused or unexcused
-
Ensure attendance is tracked accurately and consistently
Providing clear and honest information helps avoid misunderstandings.
Important Reminders
-
Messaging a coworker does not count as proper notice.
-
Failure to notify your supervisor may result in the absence being considered unexcused.
-
While emergencies are considered, frequent or habitual attendance issues, including repeated late arrivals, absences, or failures to follow call-out procedures, may result in corrective action up to and including termination of employment, in accordance with Company policy and applicable law.
