How Do I Request a 401(k) Loan or Withdrawal?

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Home > Benefits > 401(k) > How Do I Request a 401(k) Loan or Withdrawal?

Quick Answer

401(k) loan requests are made directly through Voya Financial, not through Dayforce or HR.

How to Request a 401(k) Loan

Log in to www.voyaretirementplans.com.
Navigate to the Accounts page.
Select Loans & Withdrawals under the Take Action on Your Account section of the Accounts page.
Select the type of request you'd like to make: Request a Loan or Request a Withdrawal.
Complete the required request steps.
Review loan eligibility, limits, repayment terms, and fees.
Submit your request through the Voya portal.

Important Information

Loan availability and terms are governed by the plan and IRS rules.
Loan repayments are typically deducted automatically from your paycheck.
Loans may impact your retirement savings and long-term growth.

For questions about loan eligibility, repayment schedules, or processing timelines, contact Voya directly at 800-584-6001.

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Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

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