Need More Help? Contact HR
LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/
If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.
How to Reach the HR Team
You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/
If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.
Tips for Faster Support & Resolution
To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:
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Select the most appropriate category associated with your inquiry so it is routed correctly.
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Double-check your contact information before submitting:
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Your full name as it appears in Dayforce (no nicknames, please)
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Your phone number
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Your email address
Accurate contact details help us identify and reach you quickly.
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Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.
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Create a HappyFox login and use it consistently when reaching out. This allows you to:
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Track your requests and past communications
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Receive faster notifications when responses are posted
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Keep all related information in one place
