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Home > Benefits > 401(k) > How Do I Access My Voya 401(k) Account?
How Do I Access My Voya 401(k) Account?
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Quick Answer

You can access your 401(k) account online or by phone through Voya.

 

Online Access

  1. Visit www.voyaretirementplans.com.

  2. Select Log In.

  3. Enter your username and password.

    • If this is your first time logging in, select Register Now and follow the prompts to set up your account.

Once logged in, you can:

  • View your current balance (available on either the HOME or ACCOUNTS page)

  • Manage Investment  (ACCOUNTS page > Manage Investments)

  • Manage payroll contributions (ACCOUNTS page > Manage Contributions)

  • Change or Update Beneficiary Information (ACCOUNTS page > Beneficiary Information)

  • Statements and plan documents

  • Inquire about Loans & Withdrawals (ACCOUNTS page > Loans & Withdrawals)

 

Phone Access

  • Call 800-584-6001

  • Available Monday–Friday, 8:00 a.m. – 9:00 p.m. ET

You may need your PIN to access account information by phone.

 

Need Help Logging In?

If you are unable to access your account, use the Forgot Username or Password option on Voya’s website or contact Voya directly using the phone number above.


 

Disclaimer:
This article provides general information and guidance and may not address every situation or state-specific requirement. It does not create a contract, guarantee, or promise of any specific outcome. Company policies, practices, and legal requirements may vary by state and may change over time. This article does not replace or supersede applicable laws or official Company policies, handbooks, manuals, or training materials.

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