You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

REMINDER: Register or log in to your HappyFox account to gain access to ALL LWG Knowledge Base information. 

Home > Workplace Conduct & Professional Standards > What Are My Responsibilities When Using Social Media or Engaging in Online Activity?
What Are My Responsibilities When Using Social Media or Engaging in Online Activity?
print icon

Quick Answer

You are expected to use professionalism, discretion, and good judgment online. Do not post, record, or share work-related content, incidents, or information without approval, even outside of work hours. Online behavior may be reviewed if it impacts safety, confidentiality, trust, or the company’s reputation, regardless of whether it occurs during work hours or personal time. Nothing in this policy restricts legally protected communication about working conditions.


** The following is an excerpt directly from the LWG Safety Manual**

Digital Conduct & Social Media Responsibility

Team members must use discretion, professionalism, and sound judgment when engaging in online activity. Any conduct that compromises safety, confidentiality, or the company’s reputation is prohibited, regardless of whether the activity occurs during work hours or personal time.

 

Online Conduct Expectations:

  • Use of Social Media: Maintain a clear boundary between personal online activity and company-related matters. Avoid posting anything that violates confidentiality, contains offensive content, or compromises safety. Nothing in this policy restricts legally protected communication about working conditions.

  • Report, Do Not Post: Workplace incidents, concerns, or customer issues must be reported to a supervisor or HR. Do not share or comment on them through social media or other public platforms.

  • Respect for Privacy: Do not post or share names, photos, or information about team members, customers, or internal operations without proper approval. Always obtain consent before recording others. Unauthorized recording may violate privacy laws or company policy, especially in changing areas, restrooms, or private areas.

  • Ask Before Sharing: Always check with your supervisor or HR before posting anything that may reference the company, customers, or work-related activities.

 

Prohibited Online Conduct:

  • Unauthorized Sharing: Posting or circulating images, videos, or details related to team members, customer vehicles, internal processes, or workplace incidents without approval.

  • Recording Without Approval: Filming, live-streaming, or creating video content on company property or during work hours without express authorization.

  • Inappropriate Statements: Making public comments, jokes, or statements, even outside work, that reflect poorly on the company, violate policy, or damage trust.

  • Unprofessional Behavior: Participating in any online activity that could harm the company’s reputation, jeopardize workplace safety, or compromise confidentiality.

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

Tips for Faster Support & Resolution

To help us assist you as quickly and efficiently as possible, please keep the following in mind when submitting a ticket:

  • Select the most appropriate category associated with your inquiry so it is routed correctly.

  • Double-check your contact information before submitting:

    • Your full name as it appears in Dayforce (no nicknames, please)

    • Your phone number

    • Your email address
      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

scroll to top icon