Quick Answer
A spotter is required when reversing in service bays or maneuvering near pedestrians or customer areas.
Spotter use is mandatory when:
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Reversing inside service bays
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Operating near pedestrian or customer areas
Both the driver and spotter must:
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Inspect the area for hazards
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Maintain visual contact
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Use clear hand signals and communication
If communication or visibility is lost, stop immediately. Backup cameras do not replace the spotter requirement.
Important Policy Notice
This FAQ provides general guidance only and does not replace or override the LWG Safety Manual, other applicable company policies, or applicable law. If there is any conflict, official policy and applicable law govern.
** The following is an excerpt directly from the LWG Safety Manual**
Spotter Protocols
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Mandatory Use: A spotter must be used when reversing inside service bays or maneuvering near pedestrian or customer areas. Always sound the horn before reversing.
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Shared Responsibility: Both the driver and spotter must inspect the surrounding area for hazards before moving the vehicle.
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Communication Standards: Maintain visual contact and use hand signals and clear two-way communication. Do not move unless directed by the spotter.
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Stop If Uncertain: Stop immediately if visibility or communication is lost, if concerns arise, or if instructed to stop.
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Use of Support Tools: Backup cameras and mirrors may be used as supplemental aids but do not replace the requirement for a spotter. The driver remains responsible for the safe operation of the vehicle.

