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Home > Workplace Safety & Injury Reporting > Workplace Safety (OSHA, PPE, SOP) > Are Service Animals Allowed in LWG Workplaces?
Are Service Animals Allowed in LWG Workplaces?
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** The following is an excerpt directly from the LWG Safety Manual**

 

Service Animals in the Workplace & Customer Areas

Leeds West Group complies with the Americans with Disabilities Act (ADA) and supports equal access for individuals with disabilities, including those who use service animals.

 

Customers

  • Service Animal Access: Service animals are allowed in customer-facing areas, including the lobby and waiting room.

  • Restricted Areas: Service animals are not permitted in shop areas due to hazards such as chemicals, moving vehicles, and equipment that could endanger the animal.

 

Team Members

  • Accommodation Process: Team members requiring service animals must submit a request to HR prior to bringing it to any LWG workplace.

  • Safety Assessment: HR will evaluate safety risks or impacts the service animal may pose in operational areas.

  • Restricted Areas: Service animals may be restricted from hazardous zones such as service bays. HR will work with the team member to determine alternate accommodations if needed.

 

Unauthorized Animals

  • Emotional support animals, unauthorized pets, and non-service animals are not permitted on company property.

 

Need More Help? Contact HR

LWG offers a full library of HR-related information, team member resources, answers to common questions, and step-by-step how-to guides that are available to you at any time in the LWG Knowledge Base: https://leedswestgroups.happyfox.com/

 

If you still have questions or would like more personalized support, our HR team is happy to help. We care about our team members and want you to feel supported and confident every step of the way. Please do not hesitate to reach out.

 

How to Reach the HR Team

You can contact HR anytime by submitting a ticket through HappyFox: https://leedswestgroups.happyfox.com/new/

If you would like to speak directly with a member of the HR team, please include “CALL REQUEST” in the subject line of your ticket, and we will be happy to connect with you.

 

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      Accurate contact details help us identify and reach you quickly.

  • Include all relevant details, dates, and any supporting information associated with your question or request. This helps reduce follow-up questions and allows us to research or resolve your request more efficiently.

  • Create a HappyFox login and use it consistently when reaching out. This allows you to:

    • Track your requests and past communications

    • Receive faster notifications when responses are posted

    • Keep all related information in one place

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