Quick Answer

No. Visitors, including family members, children, and pets, are not allowed in shop or service areas without management authorization, continuous escort, and proper safety equipment.

For safety and liability reasons:

• Visitors may only access public or approved areas without authorization.

• Entry into shop bays or service areas requires:

  • Management approval

  • Continuous escort by a team member

  • Required PPE and a safety briefing

Children and pets are strictly prohibited in shop and service areas at all times due to serious safety risks.

Any visitor who does not follow safety rules may be removed from the premises.

** The following is an excerpt directly from the LWG Safety Manual**

Visitor and Non-Team Member Access Control

Controlling access to company facilities protects team members, proprietary information, and operational assets. All visitors must follow safety protocols and remain under appropriate supervision during their visit.

• Authorization and Escort: Visitors, customers, and non-team members may only access public or approved areas (e.g., lobbies and waiting areas) without prior approval. Entry into shop bays, service areas, or other restricted areas requires management authorization and continuous escort by a team member.

• Safety Briefing and PPE: Visitors entering restricted shop areas must receive a safety briefing and wear any required personal protective equipment (PPE).

• Children and Pets: Children and animals are strictly prohibited from shop and service areas due to safety concerns.

• Emergency Awareness: Visitors must be informed of emergency exits, evacuation routes, and basic response procedures.

• Conduct Expectations: All visitors are expected to follow company safety rules. Any noncompliance may result in removal from the premises.

• Media and Photos: Photography, filming, or posting company content publicly is not allowed without written approval from leadership.